Customer Survey

Fields marked with * are required fields.

Invoice Number*

Your Name*

Your Email*

Phone Number*

Thanks for sharing your thoughts with us! Were you delighted with the service you received?

1. The company's ability to set a scheduled time range that was at your convenience?

2. Workmanship and quality of the service work done?

3. The work area left clean and neat?

Would you use our company again?

What is the most memorable part of doing business with us? OR…What do you like best about working with us?

What were you most afraid of before I got here today?

May we use your comment and picture in future marketing?

Welcome to John Betlem Heating and Cooling, Inc.

We are pleased to announce that Lang Heating and Cooling has merged with John Betlem Heating and Cooling, Inc. and we are now conducting business together under the name John Betlem Heating and Cooling, Inc.

John Betlem Heating and Cooling, Inc. has been a family owned and operated business serving the Rochester area for over 75 years, and we proudly hold similar values and philosophy for doing business that you have come to expect with Lang Heating and Cooling.

If you are a Lang Heating and Cooling customer, we will honor all present Service Plans with the exception of oil, as well as all warranties on previously installed HVAC equipment from Lang Heating and Cooling. Though we will now operate as one company, you can rely on the same professional working relationship you have always enjoyed.

If you have any questions or concerns, please call us at 585-271-8888. For those of you in the 315 area, please be sure to include 585 to ensure we receive your call. We look forward to providing you with the excellence and quality you deserve!

Thank you,

Kathy Betlem, Vice President