The John Betlem Guarantee

The John Betlem Family has been serving the Rochester, NY and surrounding counties since 1941 by providing the best possible service and ultimate heating, cooling repair and furnace and air conditioning solutions. At John Betlem Heating & Cooling the customer always comes first. We’ve earned a premier reputation of service and installation of heating and air conditioning in Rochester, NY.

From the professionalism of our sales engineers, to the dedication of our field personnel, we are dedicated to delivering the best to you. We take our responsibility very seriously when you place your trust in us. We pledge to always tell you up front what your cost will be to complete your job correctly. We make it a point to go over any details or limitations of the proposed system that will affect your enjoyment of the end result. You are told exactly what to expect up front. We back this philosophy with our exclusive written guarantee when choosing John Betlem Heating and Cooling, Inc. to contract your job:

“If at any time during the first year of installation, you are not 100% satisfied with the performance of the equipment, our service or even our people, we will, within 30 days of your request, remove the system and cheerfully refund the entire amount of the contract.”

Compare our guarantee with the limitations, fine print and exclusions other companies tend to use to back their work today. Others will typically guarantee only the functionality of the equipment–not your satisfaction with the process or that the finished job lives up to your expectations. This is why John Betlem Heating and Cooling, Inc. continues growing with more satisfied customers each and every year. Give us a call for your service needs and see what you’ve been missing.

Welcome to John Betlem Heating and Cooling, Inc.

We are pleased to announce that Lang Heating and Cooling has merged with John Betlem Heating and Cooling, Inc. and we are now conducting business together under the name John Betlem Heating and Cooling, Inc.

John Betlem Heating and Cooling, Inc. has been a family owned and operated business serving the Rochester area for over 75 years, and we proudly hold similar values and philosophy for doing business that you have come to expect with Lang Heating and Cooling.

If you are a Lang Heating and Cooling customer, we will honor all present Service Plans with the exception of oil, as well as all warranties on previously installed HVAC equipment from Lang Heating and Cooling. Though we will now operate as one company, you can rely on the same professional working relationship you have always enjoyed.

If you have any questions or concerns, please call us at 585-271-8888. For those of you in the 315 area, please be sure to include 585 to ensure we receive your call. We look forward to providing you with the excellence and quality you deserve!

Thank you,

Kathy Betlem, Vice President
585-271-8888