John Betlem Heating & Cooling, Inc. believes our best reviews come from the people we serve – our customers. We encourage you to talk about your experience with us. Please review the testimonials below to see for yourself what other customers are saying about the services we offer. Then click the links here to leave one of your own!


"Thank you"

E.W. - Pittsford, NY


"Always satisfied with work and personnel."

M.S. - Rochester, NY


"It is our pleasure to have you as our heating and cooling company. Thanks for the gift-love the cookies! :)"

E.P. - Rochester, NY


"I felt that everyone was very professional in dealing with them."

G.O. - Ontario, NY


"A great group of folks"

G.M. - Mendon, NY


"Great organization and great people "

T.N. - Rochester, NY


"Your service tech (Gary) knows his stuff! We stay because of Gary."

C.S. - Pittsford, NY


"Finally an A/C system that keeps up on a hot day. "

P.R. - Pittsford, NY


"It was very good. "

R.R. - Rochester, NY


"Good job, thanks. "

R.O. - Henrietta, NY


"Amazing!! Betlem is the best, hands down. "

S.E. - Victor, NY


"The technician I have had, Kyle, has been very professional and knowledgeable. I'm impressed. "

J.C. - Webster, NY


"Worked with John on the deal and he was great!"

G.W. - Rochester, NY


"The furnace and heat pump Steve sold us are fantastic! Installation was good, but Andy's refinements were perfection! Thank you! Thanks for the cookies and cooler bag! Very thoughtful and much appreciated!"

L.D. - Webster, NY


"I have been so pleased and grateful for the service of John Betlem. They are customer oriented, knowledgeable, prompt, competent, and reliable, and being in their program gives me complete peace of mind that our home is well-maintained and functioning correctly. Ricky is an outstanding technician - he is always welcome in our home."

D.L. - Rochester, NY


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Video Testimonials

Welcome to John Betlem Heating and Cooling, Inc.

We are pleased to announce that Lang Heating and Cooling has merged with John Betlem Heating and Cooling, Inc. and we are now conducting business together under the name John Betlem Heating and Cooling, Inc.

John Betlem Heating and Cooling, Inc. has been a family owned and operated business serving the Rochester area for over 75 years, and we proudly hold similar values and philosophy for doing business that you have come to expect with Lang Heating and Cooling.

If you are a Lang Heating and Cooling customer, we will honor all present Service Plans with the exception of oil, as well as all warranties on previously installed HVAC equipment from Lang Heating and Cooling. Though we will now operate as one company, you can rely on the same professional working relationship you have always enjoyed.

If you have any questions or concerns, please call us at 585-271-8888. For those of you in the 315 area, please be sure to include 585 to ensure we receive your call. We look forward to providing you with the excellence and quality you deserve!

Thank you,

Kathy Betlem, Vice President