Testimonials

John Betlem Heating & Cooling, Inc. believes our best reviews come from the people we serve – our customers. We encourage you to talk about your experience with us. Please review the testimonials below to see for yourself what other customers are saying about the services we offer!


"The technician was excellent. We are very happy with the service we received. "
C.C. - Scottsville, NY


"Excellent overall!"
L.D. - Walworth, NY


"The service agent was very prompt and had the repair done in good time."
R.R. - Rochester, NY


"Bob is the most important part of my Betlem experience!"
J.P. - Rochester, NY


"Bill was great. Very patient in explaining what needed to be done during the appointment and about future maintenance."
C.R. - Rochester, NY


"Thank you for all the years you have serviced our heating and cooling needs."
R.W. - Canandaigua, NY


"Your organization has been taking care of our heating/air-conditioning for years and years. "
R.K. - Pittsford, NY


"Keep up the good work!"
E.A. - Pittsford, NY


"Fantastic company to work with."
M.L. - Rochester, NY


"This is the second time the technician Paul has taken care of my furnace and is always friendly and courteous. "
J.J. - Rochester, NY


"Kyle was my technician he called ahead of time to let me know when he would arrive and was on time. He was informative and friendly. Was very pleased with the service! "
K.B. - Rochester, NY


"Lanny was outstanding. He exceeded my expectations when he came back to my home after the packing in two separate radiator valves contracted during the asbestos removal phase and the two radiators leaked. He resolved both situations professionally and enhanced the reputation of your company. "
J.M. - Rochester, NY


"Great job as always. So happy we can always count on you for quick and fair service done right the first time!"
J.C. - Rochester, NY


"You guys are awesome! Responsive, quality work and you don't oversell the up-sell with your technicians."
D.M. - Fairport, NY


"Our technician Ricky was fantastic. Very knowledgeable and courteous!"
S.T. - Churchville, NY


 

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Video Testimonials

Welcome to John Betlem Heating and Cooling, Inc.

We are pleased to announce that Lang Heating and Cooling has merged with John Betlem Heating and Cooling, Inc. and we are now conducting business together under the name John Betlem Heating and Cooling, Inc.

John Betlem Heating and Cooling, Inc. has been a family owned and operated business serving the Rochester area for over 75 years, and we proudly hold similar values and philosophy for doing business that you have come to expect with Lang Heating and Cooling.

If you are a Lang Heating and Cooling customer, we will honor all present Service Plans with the exception of oil, as well as all warranties on previously installed HVAC equipment from Lang Heating and Cooling. Though we will now operate as one company, you can rely on the same professional working relationship you have always enjoyed.

If you have any questions or concerns, please call us at 585-271-8888. For those of you in the 315 area, please be sure to include 585 to ensure we receive your call. We look forward to providing you with the excellence and quality you deserve!

Thank you,

Kathy Betlem, Vice President
585-271-8888