John Betlem Heating & Cooling, Inc. believes our best reviews come from the people we serve – our customers. We encourage you to talk about your experience with us. Please review the testimonials below to see for yourself what other customers are saying about the services we offer. Then click the links here to leave one of your own!


"Betlem has always done a great job for me. "

A.F. - Henrietta, NY


"We have already recommended Betlem to friends. Elizabeth and Dawn made a huge impression!"

B.M. - Macedon, NY


"Great job from start to finish!"

R.C. - Scottsville, NY


"We are satisfied with the air cooling. Thank you for the cookies and carrier. "

M.A. - Rochester, NY



S.C. - Rochester, NY


"Despite the fact they discovered I needed a new furnace while they were installing other equipment- it was a positive experience. Everyone was helpful, knowledgeable, courteous and fast."

K.U. - Fairport, NY


"Thank you for the cooler and cookies. "

J.C. - Sodus Point, NY


"Over and above to accommodate me on short notice- I have COPD. Thank you for the super gift. "

C.L. - Fairport, NY


"Todd was prompt, personable and professional. Many thanks to him."

R.B. - Rochester, NY


"The technicians are always knowledgeable and thorough!"

J.H. - Victor, NY


"Bob, a technician from your company was very knowledgeable, went over what he was going to do to improve our air conditioning, showed me exactly what the problem was and fixed it. Everything was cleaned up. Thank you."

K.C. - Rochester, NY


"Very satisfied! All the workmen have been knowledgeable and courteous!!"

P.B. - Fairport, NY


"Bob is wonderful!"

J.P. - Rochester, NY


"Very pleased with service and the service person that comes to my house. I have a contract with the company."

C.D. - Ontario, NY


"It is refreshing to work with a company who knows their clients and the nature of their needs. I feel very comfortable having a representative in my home."

C.F. - Rochester, NY


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Video Testimonials

Welcome to John Betlem Heating and Cooling, Inc.

We are pleased to announce that Lang Heating and Cooling has merged with John Betlem Heating and Cooling, Inc. and we are now conducting business together under the name John Betlem Heating and Cooling, Inc.

John Betlem Heating and Cooling, Inc. has been a family owned and operated business serving the Rochester area for over 75 years, and we proudly hold similar values and philosophy for doing business that you have come to expect with Lang Heating and Cooling.

If you are a Lang Heating and Cooling customer, we will honor all present Service Plans with the exception of oil, as well as all warranties on previously installed HVAC equipment from Lang Heating and Cooling. Though we will now operate as one company, you can rely on the same professional working relationship you have always enjoyed.

If you have any questions or concerns, please call us at 585-271-8888. For those of you in the 315 area, please be sure to include 585 to ensure we receive your call. We look forward to providing you with the excellence and quality you deserve!

Thank you,

Kathy Betlem, Vice President