John Betlem Heating & Cooling, Inc. believes our best reviews come from the people we serve – our customers. We encourage you to talk about your experience with us. Please review the testimonials below to see for yourself what other customers are saying about the services we offer. Then click the links here to leave one of your own!


"Betlem went above and beyond my expectation. "

P.T. - Rochester, NY



T.P. - Rochester, NY


"We've been very pleased with all your products and services to maintain. Very pleased with your company!"

H.G. - Fairport, NY


"We've been very happy with your service."

S.H. - Pittsford, NY


"Everyone we deal with at John Betlem is professional, courteous, and knowledgeable. We have been with the company several years and are extremely pleased with the service we have received. "

L.S. - Webster, NY


"Thank you!"

G.N. - Penfield, NY


"I had one technician for the furnace inspection and a different one on a different day for the air conditioner service. Both were polite, knowledgeable, and ready to answer my questions."

M.B. - Rochester, NY


"The service rep was great. Thank you!"

D.M. - Rochester, NY


"Very experienced techs that answered all of my questions. I'm a 20-year customer!"

T.M. - Rush, NY


"Bob is an excellent technician. We use Bob all the time, he's the best."

D.B. - Rochester, NY


"Keep up the good work!"

E.A. - Pittsford, NY


"Technician identified a couple of things needed on the air conditioner, he had the parts, time and fixed it at the same appt!"

P.C. - Fairport, NY


"Mike was professional and very nice. I felt like he was trying to solve the problem with my AC, and not just trying to find a way to charge me as much as possible. Thank you!"

K.R. - Fairport, NY


"I am so confident in the Betlem group and very glad to work with them on all my heating and cooling needs. Thank you very much!"

D.H. - Farmington, NY


"Excellent professional service. The service technician was most efficient and very helpful. He explained what was happening and what was done to fix the problem. We were very pleased with his response. I think I remember his name was Brad but I'm not sure. Old age and all that."

A.F. - Rochester, NY


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Video Testimonials

Welcome to John Betlem Heating and Cooling, Inc.

We are pleased to announce that Lang Heating and Cooling has merged with John Betlem Heating and Cooling, Inc. and we are now conducting business together under the name John Betlem Heating and Cooling, Inc.

John Betlem Heating and Cooling, Inc. has been a family owned and operated business serving the Rochester area for over 75 years, and we proudly hold similar values and philosophy for doing business that you have come to expect with Lang Heating and Cooling.

If you are a Lang Heating and Cooling customer, we will honor all present Service Plans with the exception of oil, as well as all warranties on previously installed HVAC equipment from Lang Heating and Cooling. Though we will now operate as one company, you can rely on the same professional working relationship you have always enjoyed.

If you have any questions or concerns, please call us at 585-271-8888. For those of you in the 315 area, please be sure to include 585 to ensure we receive your call. We look forward to providing you with the excellence and quality you deserve!

Thank you,

Kathy Betlem, Vice President